Baltimore, MD — September 11, 2014
The Pete Store, a Peterbilt dealer group with 11 locations from Delaware to Georgia, has unveiled an initiative to ensure consistently exceptional support across its network. The program, named the ‘Bilt for Service Commitment, centers on four key elements:
“We have built a reputation in our markets for having outstanding parts and service departments,” said John Arscott, President and CEO of The Pete Store. “Our customers expect a lot from us, but we expect even more from ourselves. This program helps formalize our commitment to every customer, every day, at every dealership.” he concluded.
“The Pete Store consistently excels in customer relations, customer support and customer satisfaction,” said Mike Conroy, Director - Field Service for Peterbilt Motors Company. “With their latest commitment to quick diagnosis, price quotation and maximum customer uptime, The Pete Store again exemplifies their commitment to customer satisfaction and marketplace leadership.”
The program officially begins September 15th, 2014 and will be offered at each of the company’s 11 locations.
For more information about The Pete Store and their ‘Bilt for Service Commitment, visit www.thepetestore.com/service
Statesville, NC - May 27, 2014
Baltimore, MD - February 17, 2014
Baltimore, MD - January 13, 2014
Ringgold, GA - January 3, 2014
This Privacy Policy governs the manner in which The Pete Store collects, uses, maintains and discloses information collected from users (each, a "User") of the http://www.thepetestore.com website ("Site"). This privacy policy applies to the Site and all products and services offered by The Pete Store.
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.
The Pete Store collects and uses Users personal information for the following purposes:
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
We continually strive to improve our website offerings based on the information and feedback we receive from you.
Your information helps us to more effectively respond to your customer service requests and support needs.
To send Users information they agreed to receive about topics we think will be of interest to them.
The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our Site from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.
The Pete Store has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
The Pete Store LLC
5100 Holabird Avenue
Baltimore, Maryland
21224
410-342-3400
[email protected]
This document was last updated on March 16, 2012